Shipping Policy:
1. Shipping Timeframe:
- We strive to ensure timely delivery of all orders. Our standard shipping timeframe is 7 to 10 business days from the date of purchase. Please note that business days do not include weekends or holidays.
2. Non-Refundable Policy:
- We stand behind the quality of our products. However, for hygiene and safety reasons, any items with broken seals or packaging that has been opened cannot be returned or refunded. We advise customers to thoroughly inspect their packages upon delivery and report any issues within 24 hours.
3. Exclusions:
- Please note that certain items may be exempt from our standard return policy due to their nature or usage. These exclusions will be clearly outlined on the product page.
4. Shipping Schedule:
- Orders are processed and shipped on business days (Monday to Friday). Please be aware that we do not ship orders on weekends or holidays. Any orders placed on weekends or holidays will be processed on the next business day.
5. Tracking Information:
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the status of your delivery.
6. Shipping Charges:
- Shipping charges are calculated based on the weight of the package and the destination address. These charges will be displayed at the checkout before you complete your purchase.
7. Shipping Restrictions:
- We currently only offer shipping worldwide. We apologize for any inconvenience this may cause to our international customers.
8. Contact Us:
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with us is as seamless as possible.
9. Policy Updates:
- We reserve the right to update or modify our shipping policy at any time without prior notice. Please review this policy periodically for any changes or updates.